Returns & Exchanges

We want you to be completely satisfied with your UrbanBodyJewelry Gift Card purchase. If you encounter any issues with your digital or physical card, our hassle-free return policy ensures a smooth resolution within 30 days of purchase.

Return Process

• 1.
  Verify Eligibility

  Ensure your gift card is unused and has the full original balance remaining to qualify for a return or exchange.

• 2.
  Contact Support

  Email our customer service team with your order number and the reason for your request to receive a Return Authorization.

• 3.
  Submit Details

  Provide the unique gift card code or serial number found on your receipt to help us verify your transaction quickly.

• 4.
  Receive Refund

  Once validated, your refund will be processed back to the original payment method within 3-5 business days.